Refunds, cancellation and delivery

Last updated: 28 October 2026

Delivery

Everything on Sagadev is digital. Reports are generated and shown in the app immediately after payment and can be downloaded. AI text and voice sessions start as soon as the payment is confirmed. There is no physical shipping.

When you get a refund

• The report or session did not arrive or could not be opened, and we could not fix it within 24 hours: full refund.
• You were charged twice for the same item: the extra payment is refunded.
• A technical fault stopped a session before you could use it: refund or a new session, as you prefer.

When we cannot refund

A report or session that was delivered and used cannot be refunded because you disagree with the astrological content or because the outcome was not what you hoped for: the readings are general guidance and are labelled as such.

How to ask

Write to [your-email@example.com] within 7 days of the purchase with your payment id (shown in the app and on your Razorpay receipt). Approved refunds go back to the original payment method, usually in 5 to 7 working days.

Cancellation

There is no subscription, so there is nothing to cancel. Each purchase is one-time.